1. How can I get in touch if I’m interested in working with you?
Please feel free to contact us via email at enquiry@zdlabel.com or through the contact form on our website. Our sales team will respond promptly.
2. Can you cut labels into custom shapes or add internal cuts?
Yes! We offer custom shape cutting using precise computer-controlled technology. Whether you need simple outlines, complex shapes, or internal/multiple cuts, we can do it. Just include a bleed in your design to ensure clean, accurate results.
3. Do you accept customer-provided design files?
Yes, we primarily print based on your provided artwork. Please ensure your design files meet our format and resolution requirements to guarantee the best print quality.
4. Can I customize the label material, size, and finish?
Absolutely. We offer a variety of materials, sizes, shapes, adhesives, and finishes to suit different products and environments.
5. Do you provide sample confirmation before production?
Yes, we provide physical samples for approval before mass production to ensure the material, color, and printing meet your expectations.
6. I can’t find the product I need on your website. Does that mean you can’t make it?
Not at all. The products listed on our website are common types we frequently produce. If you don't see what you're looking for, let us know — we can likely create a custom solution for you.
7. What printing processes do you support?
We support a wide range of printing and finishing techniques, including hot stamping, high-speed die cutting, automatic quality inspection, barcode printing, silver scratch-off, screen printing with raised varnish, embossing, and more.
8. I'm not sure what type of label or printing process I need. Can you help?
Of course! Just tell us your product type and usage. We’ll recommend the most suitable label materials and printing techniques for your needs.
9. What is your typical production lead time?
Standard production time is 7–14 business days, depending on order quantity and printing complexity.
10. What is your minimum order quantity (MOQ)?
MOQs vary depending on material and label size. Please contact us for details specific to your requirements.
11. Do you offer international shipping?
Yes, we ship worldwide via DHL, UPS, FedEx, TNT — anywhere these couriers can deliver.
12. How do I place an order?
Please send your design file and label requirements to enquiry@zdlabel.com, or contact our sales team. We’ll provide a quote and arrange production as soon as you confirm.
What material do you need for your label? (Paper, plastic, film, etc.)
What type of product will the label be applied to? (Plastic bottle, glass jar, metal can, machinery, outdoor surface, screen protector, etc.)
What is the size of your label? (In mm or inches)
How many labels do you need? (PCS)
Do you require serial numbers or barcodes on your labels?
Do you have any special requirements? (Machine labeling, heat resistance, freezer resistance, etc.)